Dynamics 365 – CRM
Applications that drive your business growth
What is Microsoft Dynamics 365?
It’s a collection of CRM and ERP applications that help business owners build better relationships with their customers and optimize their operations. Microsoft Dynamics 365 connects data from many sources to give you new insights into your company’s sales, customer service and back‑end operations.
Build personalized experiences across all customer touchpoints – from consideration to purchase.
Give your employees familiar tools and actionable insights so they can do their best work.
Anticipate and manage business needs with more intelligent processes and predictive guidance.
Innovate new business models, automate processes, and shift from being reactive to proactive.
Customer Relationship Management
Dynamics 365 for Sales
Get more insight into your customers’ needs so you can focus on the right clients to win more deals. Create personalized documents and emails for your sales team and connect with customers on LinkedIn to get more information about their company and employees.
Dynamics 365 for Marketing
Run targeted multi-channel marketing campaigns with email marketing, web landing pages and events. Use configurable templates to create personalized campaign assets. Managing company events has never been so easy!
Dynamics 365 for Customer Service
Your customer service agents will have a 360-degree view of each customer, including a full history of customer interactions and preferences. They can also interact with customers on their favorite platform – chat, SMS, email, smartphone or Facebook Messenger.
Dynamics 365 for Field Service
Track customer warranties, view repair history and maintenance schedules from one application. Manage your inventory from your mobile device. Need a specific technician for a job? Find out who has the right skills with Field Service.